Legal
Privacy.
We keep as little as we can, for as short a time as we can.
Draft wording, to be checked before the shop opens. Highlighted parts need your details.
Who looks after your data
[Your name or company name], [business address], is the controller of your personal data. Contact: hello@[your domain]. ICO registration: [number].
What we collect and why
| Data | Why | How long |
|---|---|---|
| Your GPX file | To build your map | Deleted as soon as the build finishes |
| Your trimmed route, inside the 3D model | To print your map. The first and last 500 m are cut off and no coordinates are kept | Unordered maps: deleted within [7] days. Orders: as below |
| Name, email, delivery address, gift note | To make and deliver your order (contract) | [90] days after delivery, then deleted |
| Order record (what you bought, price, date) | Accounts and tax (legal obligation) | 6 years, as HMRC requires |
| Payment details | Handled entirely by our payment provider; we never see your card number | Set by the provider |
| Visit statistics | To see which pages help. No cookies, nothing that identifies you | Counts only |
Who we share it with
- Our payment provider (Stripe), to take payment.
- Our email service (Postmark), to send your order emails.
- Our courier, with your name and address only, to deliver your map.
- Our web host (Hetzner, EU), which stores the site and orders.
We never sell your data or use it for advertising.
Cookies
We don't use advertising or tracking cookies, so there's no cookie banner. The payment form may set cookies that are strictly needed to take payment safely.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email us and we'll reply within one month. If you're unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.
Last updated [date].